Satisfaction among Residents over Recreation Facilities: A Case of Kasarani Neighbourhood in Nairobi City

Abstract

The purpose of this study was to establish satisfaction among residents on recreational facilities in Kasarani neighbourhood in Nairobi city. The study objectives were to examine the status of the existing recreational facilities, to assess the facilities needs of the Kasarani residents, and to identify interventions necessary for the gaps established in provision of recreational facilities. Methodological approach used primary data collection involved observations and administration of questionnaires to the officials of the Nairobi County Government, interviews with the Kasarani residents and managers of the recreation facilities. The study revealed the residents were not satisfied with the status of recreational facilities provision because they were inadequate in integrated planning, urban governance, planning standards, accessibility, safety, security, hygiene, maintenance, size, variety of services offered and their appropriateness for different users. Further, the study established that the location of recreation facilities was not appropriate; they were not affordable; they were not in proximity to the residents and were not available during the leisure time for different occupation and gender. Proper guiding policies to ensure provision of accessible and adequate facilities to all in the neighbourhood are also lacking. The study recommends different social groups residing in the neighbourhood be provided with accessible, affordable and adequate recreational facilities for satisfaction of residents. Further, planning, management and policy recommendations that inculcate both institutional and technical planning approach needed to be instituted.