Stories and scenarios working with culture-art and design in a cross-cultural context

Abstract

This paper discusses the use of user experience prototyping and theatrical techniques in two experiments to attaint the following objectives of the interaction design: to explore new ideas and to communicate the cross-cultural users' needs and their expectations for iDTV (interactive Digital TeleVision) services. These two objectives are particularly important when are involved systems which are unknown to people. On the first experiment, we showed the implication of real stories for the construction of efficient interaction scenarios in a process of interaction design creation. On the second experiment, we showed the implication of stories told through theatre in order to have an objective communication of the purposes of iDTV services in a process of art and culture. The results are described by discussing the strengths and weaknesses of this approach. © 2009 Springer Berlin Heidelberg.