The Technological Smoke Break: An Assessment of Technology Addiction in the Workplace

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Abstract

The purpose of the current study was to extend prior research by examining the impact of policies that allowed or not-allowed employees access to their smartphones while at work on employee job satisfaction and organizational commitment. This study also examined the relationship between technology addiction, impulsivity, and entitlement. Participants (N = 266; 123 male and 143 female) were full-time working adults. Findings indicated significant differences in job satisfaction and organizational commitment between employees who worked for organizations that allowed versus not-allowed employees access to their smartphones during the workday. Strong relationships between technology addiction, impulsivity, and entitlement where also found.

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Madlock, P. E., & Hessling, C. N. (2023). The Technological Smoke Break: An Assessment of Technology Addiction in the Workplace. International Journal of Business Communication, 60(3), 932–947. https://doi.org/10.1177/2329488420914069

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