Digital transformation: Is public sector following the enterprise 2.0 paradigm?

Abstract

Among the most important, and certainly most promising, trends of the last decade is this of digitization. Organizations, and mainly businesses, of various profiles invest lots of money and effort in order to digitize processes, products and offerings. The paper at hand aims to investigate whether the same applies to the public sector as well. A pair of carefully selected indicators (namely Digital Adoption Index and Digital Evolution Index) are applied to a selected sample of countries (namely Germany, Greece, Russia, Spain and United Kingdom) in order for interesting results to be derived.