Bridging the gap between the home and the lab: A qualitative study of acceptance of an avatar feedback system

Abstract

The current study provides a first step in the design and development of a persuasive agent in the natural context of the household. We developed two persuasive probe studies: one paper-based probe and one email-based probe on the use, experience, and effectiveness of persuasive agents. Participants had used these prototypes for a week, after which their experiences were explored in depth interviews and a focus group. Results indicated that a persuasive agent in the household is experienced as fairly pleasant, but important issues need to be solved before it can effectively influence behavior. © 2012 Springer-Verlag.