Abstract
This paper describes the design and implementation of a virtual agent that is capable of providing customers in a 3D online shop with advice. Based on a product knowledge base, a conversation model and a model of the shop, the agent communicates with the customer through text based dialogues and leads the customer through the virtual world using gestures. © 2009 Springer Berlin Heidelberg.
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CITATION STYLE
Mumme, C., Pinkwart, N., & Loll, F. (2009). Design and implementation of a virtual salesclerk. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5773 LNAI, pp. 379–385). https://doi.org/10.1007/978-3-642-04380-2_41
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