View-based process visualization

Abstract

In large organizations different users or user roles have distinguished perspectives over business processes and related data. Personalized views of the managed processes are needed. Existing BPM tools, however, do not provide adequate mechanisms for building and visualizing such views. Very often processes are displayed to users in the same way as drawn by the process designer. To tackle this inflexibility this paper presents a visualization approach, which allows to create personalized process views based on well-defined, parameterizable operations. Respective view operations can be flexibly composed in order to reduce or aggregate process information in the desired way. This allows us to consider the specific needs of the respective applications (e.g., process monitoring tools or process editors). Altogether, the realized view concept enables advanced support for process visualization. © Springer-Verlag Berlin Heidelberg 2007.