Collaborative Reflection for Learning at the Healthcare Workplace

Abstract

This paper presents an analysis of collaborative reflection as a form of implicit learning at work. Theoretical assumptions about learning at work, group learning, and work models are therefore described and enhanced by two case studies carried out in the healthcare sector to identify occurrences of collaborative reflection. The analysis of these studies leads to a differentiated characterization of processes, situations, and circumstances in which collaborative reflection takes place. Further analysis covers the scope, roles, and outcomes of reflection to guide the development of sociotechnical means for support of collaborative reflection and learning at the workplace.