Information quality and trust: From traditional media to cybermedia

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Abstract

The practice of journalism has suffered, in last years, an increasing discredit in the public opinion. First, we will make a review of the basis of journalistic quality, to later make and approach to information credibility as a way to assess the causes of the decline in media reputation—both traditional and cybermedia—perceived by receivers. With the aim of assessing and valuing the causes of the profession discredit among citizens, we will collect the latest reports from the Madrid Press Association on journalism, with a representative sample of total Spanish population. Therefore, we note that the main reasons why journalism is being discredited are the uncertainty concerning job security and the emergence of new non-professionalized media players on social networks.

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Marta Lazo, C., & Farias Batlle, P. (2019). Information quality and trust: From traditional media to cybermedia. In Studies in Systems, Decision and Control (Vol. 154, pp. 185–206). Springer International Publishing. https://doi.org/10.1007/978-3-319-91860-0_12

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