Case study of the experience capturer evaluation tool in the design process of an industrial HMI

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Abstract

In the absence of user experience evaluation tools for industrial human-machine interfaces (HMI), a specific tool called eXperience Capturer (XC) has been created. It is a multi-method user-centred tool that evaluates the pragmatic and experiential aspects of employees' interaction with industrial HMIs during the three phases of experience. In this article, a case study is shown where the XC tool is used in an industrial HMI design process. The results show that evaluation using the XC tool facilitates the creation of a new design that improves the experience of employees during interaction, increasing their autonomy, competence, closeness to the system, safety and stimulation.

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Aranburu, E., Lasa, G., Gerrikagoitia, J. K., & Mazmela, M. (2020). Case study of the experience capturer evaluation tool in the design process of an industrial HMI. Sustainability (Switzerland), 12(15). https://doi.org/10.3390/SU12156228

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