Automated business process management

Abstract

Business process management (BPM) activities can be divided into categories such as design, modelling, execution, monitoring, and optimization. Some of these activities are usually automated, mainly the first ones, where Automated Business Process Discovery (ABPD) solutions, also know as process mining, can automatically find process models (using unstructured, event-level logs). However, BPM usually involves several activities that are executed in different applications, which are not integrated with each other, or are even manually executed. This may involve the waste of resources and time, and eventually not applying BPM with full potential. We propose an integrated solution, that allows to complete the BPM cycle in a single application and with most of the steps automatically. This proposal was applied in practice in the context of a research project and the results are being integrated into a commercial product.