The rapid evolution of new media often results in the practice of public relations getting ahead of research. The practice of crisis communication is ahead of research in terms of social media. If you look at training seminars and webinars for crisis communication, social media is emerging as a " hot " topic. A basic definition of social media is the use of technology to facilitate interaction and the sharing of information. There is a need to elaborate and build greater knowledge about crisis communications and new media with an emphasis on social media. So this section was developed to begin compiling information on the topic.
CITATION STYLE
Goldsmith, E. B. (2015). Communication and Social Media (pp. 55–69). https://doi.org/10.1007/978-3-319-20738-4_4
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