Abstract
In 2016, Microsoft CEO Satya Nadella declared that “Bots are the new apps.” The world at the time was riding a wave of optimism around what chatbots would be able to do. It was clear that messaging applications were growing faster than social media, and users were suffering from app fatigue.
Cite
CITATION STYLE
APA
Ashri, R. (2020). Conversational Applications. In The AI-Powered Workplace (pp. 107–127). Apress. https://doi.org/10.1007/978-1-4842-5476-9_9
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