Process redesign for liquidity planning in practice: An empirical assessment

Abstract

The financial crisis has kept the world busy since 2007. The resulting difficulties in accessing liquidity and low interest rates on deposits strengthened the importance of proper liquidity planning. These challenges are even greater for globally spread enterprises in which currency-specific liquidity planning implies decentralized processes. These have to be coordinated within the local partitions such that proper and consistent overall financial planning is eventually ensured. Although extensive research has been conducted in the field of process redesign, most models lack applicability, either because of strict process restrictions or because they are too complex and, hence, hard to realize and communicate. To close this gap and to demonstrate the potential of business process redesign in practice, we (i) analyze the requirements of the financial planning domain to identify an appropriate redesign framework, and (ii) evaluate the impact of an industrially implemented process redesign with respect to process runtime and quality. © 2012 Springer-Verlag Berlin Heidelberg.