Research on Service Blueprint of Food Banks

Abstract

Abstract: With issues on food waste and unbalanced food distribution drawing increasing attention, food banks have begun to emerge around the world. Due to the differing demands of populations, individual food banks have adopted disparate practices. In this study, we use case analysis and affinity diagrams. First exploring and understanding Taiwan’s food bank service system and food supply chain, and then using case analysis and affinity diagram analysis to aggregate the data. This study is of the opinion that due to the urgency of issues on food waste and distribution, we should pursue the development and popularization of food banks, in order to elicit increasing awareness of food distribution issues. Food banks should act as the provider of both education and practical functions, thus attracting the attention and involvement of the whole society, and integrating the concept of respecting food into their lives.