Impact of Banking Risks on the Electronic Banking Services: A Comparative Study

Abstract

This paper aims to explore the impact of banking risk on electronic banking services in the Rafidain Bank and the Baghdad Bank. The study adopted the field survey method as a method of data collection and analysis. The sample included managers, their assistants, and the heads of departments who are at the decision-making site who were chosen intentionally, consisting of 43 people, including 25 from the Rafidain Bank and 18 from the Bank of Baghdad. A questionnaire was distributed to measure the study variables. The results show a significant impact of credit risk and liquidity risk on usability, benefits and cost reduction. Therefore, it is necessary to put in place mechanisms by the banks in question to help reduce risks, as these risks are the cause of many banking crises.