Analysis of socio-technical approach and Socio User Experience Network Analysis (SNA) to address objections ergonomic loom in the village of Lumban Suhi-Suhi

Abstract

Technological change is a good thing, but not necessarily be accepted by users. There are several factors that can cause rejection of the technology by a community. This paper aims to present a socio-technical analysis of rejection looms with ergonomic design in the village of Lumban Suhi-Suhi, Samosir Island and efforts should be made so that the tool can be accepted by the community. To achieve this objective, conducted a socio-technical approach using Socio Network Analysis (SNA) and the analysis of User Experience (UX). Data on the UX include effectiveness, efficiency, ease of use, usability, satisfaction, and attractiveness used to assess the performance of looms and looms ergonomic long as a technical comparison. While the relationship between the individual craftsmen were also collected to determine the most influential figures in the environment craftsmen as materials for SNA. The results showed that there are some gaps UX values between the two types of tools. Recommended strategy is to change the seat backrest ergonomic loom and perform social approach on three key figures in the community.