Adoption of Freight Management System (FMS) in Logistics: An Exploratory Study

Abstract

The operation of transportation, be it raw materials, work in process, or finished goods, determines the efficiency of moving products. It involves the integration of information, transportation, inventory, warehousing, material handling, and packaging and is an important part of supply chain management. It is in this arena that IT-enabled solutions like freight management system (FMS) can be deployed to achieve higher efficiencies. FMS is a fully integrated Windows-based suite built to help small, medium, and large transporters to scale their operations, simplify back-office activities, add locations, and bring about better control over freight logistics with minimal additional resources.The main objective of this chapter is to develop an insight into the application of FMS in logistics. A study has been undertaken to identify the important factors that impact adoption of FMS in logistics.