Product-based workflow design for monitoring of collaborative business processes

Abstract

Monitoring of cross-organizational processes requires the definition and implementation of monitoring processes that can deliver the right information to the right party in the collaboration. Monitoring processes should account for the temporal and aggregation dependencies among the monitoring information made available by the set of collaborating parties. We solve the problem of designing monitoring processes in collaborative settings using Product-Based Workflow Design (PBWD). We first discuss a methodology to apply PBWD in this context and then propose an architecture to implement the methodology using a service-oriented approach. © 2011 Springer-Verlag.