A Guide to Deal With Uncertainties in Software Project Management

Abstract

Various project management approaches do not consider the impact that uncertainties have on the project. The identified threats by uncertainty in a projec day-to-day are real and immediate and the expectations in a project are often high. The project manager faces a dilemma: decisions must be made in the present about future situations which are inherently uncertain. The use of uncertainty management in project can be a determining factor for the project success. This paper presents a systematic review about uncertainties management in software projects and a guide is proposed based on the review. It aims to present the best practices to manage uncertainties in software projects in a structured way including techniques and strategies to uncertainties containment.