Digital innovation, generational shifts, and the transformation of financial services

Abstract

The article discusses a meeting on Financial Services sponsored by the Chicago Fed's Supervision and Regulation Department and DePaul University's Center that was held in Chicago on April 4–5, 2018. Topics include society and banking are being shaped by consumer preferences to shop and transact online said by Greg Carmichael, CEO, Fifth Third Bancorp; emergence of Chicago as a technology hub discussed by the panel of experts; and mentions advancements in cloud computing, and big data analytics.