Abstract
This paper describes a usability evaluation process, based on ISO 9242-171 standard and inspection methods, to assess features to improve accessibility to information services by individuals with visual impairments. A usability evaluation process supported on a consistency inspection protocol conformed to the checklists provided by the ISO 9242-171 standard together with heuristic evaluation was applied to assess the accessibility of screen readers typically used by individuals with visual impairments. The results show that the approach proved to be adequate for supporting the assessment of accessibility features of the considered screen readers.
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Lima, A. C. O., de Fátima Vieira, M., Martins, A. I., Mouzinho, L. F., & Rocha, N. P. (2020). Application of the ISO 9241-171 standard and usability inspection methods for the evaluation of assistive technologies for individuals with visual impairments. In Advances in Intelligent Systems and Computing (Vol. 1160 AISC, pp. 643–653). Springer. https://doi.org/10.1007/978-3-030-45691-7_60
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