Controlling of dynamic enterprises by indicators - A foundational approach

Abstract

Controlling of enterprises is an important step to realize dynamic reactions. Therefore adequate indicator-systems have to be established. Modeling of these indicator-systems in the sense of sustainability offers a basis to use the term "sustainability" not just as a marketing buzz-word. The specific indicator- or attribute-system should be implemented in a way which ensures the control of all levels of enterprise architectures. The goal of the paper is to show on the one hand a language based approach to develop indicator-systems as well as its possible effects to the modeled process-system on the other hand. © 2011 Springer-Verlag.