This paper presents the use of a conceptual framework designed for the management of organizational competences to contribute to the evolution of the business model of an enterprise. The framework, developed based on a detailed review of the history of the car manufacturer Toyota, was used for a Delphi study and an action-research applied in the furniture industry. The results suggest that it is applicable for ex-post analysis of organizational changes, as well as a strategy planning tool. © 2010 IFIP.
CITATION STYLE
Moreira, M. P., D’Amours, S., Beauregard, R., & Azouzi, R. (2010). The role of organizational competences in the evolution of business models. In IFIP Advances in Information and Communication Technology (Vol. 336 AICT, pp. 396–403). Springer New York LLC. https://doi.org/10.1007/978-3-642-15961-9_47
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