Behavioral Self-Regulation of Telework Locations: Interrupting Interruptions! (Retracted)

Abstract

This study examines the impact of alternative telework strategies on professional and personal outcomes. The research design is a longitudinal between-participants field experiment with two manipulated factors: satellite office space available (no, yes) and downtown office space available (no, yes). In all four conditions, participants could telework from home. The design incorporated a fifth (control) condition with no telework, reflecting current company policy. One hundred sixty medical coders from a large health care company participated in the experiment. Archival data recorded work locations, task interruptions, quality adjusted task performance, and employee retention, while the experience sampling method (ESM) captured cognitive and affective responses. The findings help to explain the social dynamics of work location autonomy in the rich ecological settings of employees' organizational and personal environments.