Designing for change: Engineering adaptable and adaptive user interaction by focusing on user goals

Abstract

In the human-computer interaction area, research work in end-user programming, end-user development, and user or system-driven adaptation of interactive systems has attempted to cope with variations in users' intents, context changes and evolutions. In the field of requirements engineering, research that addresses similar issues has been called variability analysis. Most work in variability analysis, however, focuses on prioritizing one or few possible solutions to be implemented in the final product, whereas in human-computer interaction many researchers advocate that we should strive to enable users to adjust and adapt the product as needed. This paper presents an approach to bring the results obtained in requirements engineering to inform the choice of interaction design solutions to cope with variability. © 2009 Springer Berlin Heidelberg.