Web quality and good corporate governance in the private hospitals from Andalusia and Catalonia

Abstract

The objective of this work is to analyse the quality of private hospital websites from Andalusia and Catalonia, and the indicators that contribute to improving their corporate governance policies, as key elements in the management of their performance and the effective use of funds obtained through agreements with public bodies. The study responds to the demand for digital, transparent and quality information in health organizations, in accordance with the Spanish and European legal framework. The methodology used consists on exploring the score of the web pages of the private hospital companies from both regions through a questionnaire and accredited accessibility tools. This allows to identify quality web information and its relationship with a table of indicators of good corporate governance policies, which are defined and contrasted in the Integrated Information Model, at national and international level. The results indicate that web quality increases with corporate governance reports, a larger size of the private hospital and the concentration of shareholders.