A study of the human factor in industry 4.0 based on the automotive industry

Abstract

Human factor plays an important role in the implementation of the fourth industrial revolution (Industry 4.0). The concept of Industry 4.0 is poorly researched, particularly the social aspect. The authors have conducted a study to determine the level of preparation of employees for the introduction of technological changes. This study involved conducting a survey on a sample of 453 employees based in four organizations within the automotive industry. The respondents were thereafter divided into groups based on age and positions held. The employees’ knowledge of the Industry 4.0 technology was examined, and their openness to change and readiness to increase competence was determined. A causal relationship was found between knowledge and trust in technology. Employees’ fears associated with production automation were discussed. A group of production workers was found to be the least prepared to implement technology changes. Actions to improve the situation and potential consequences of inadequate implementation of this technology were indicated. The findings from this study were compared with the results obtained in other countries. Special attention was paid to the limitations of this study, and we identified the necessity to conduct international comparative research on small, medium and large enterprises.