The integration of voice transmission into instant messaging systems may be a boon for most of us, but causes a problem for others, that is, this integration will disadvantage those who are deaf and hard of hearing. This problem may be mitigated with transcription implemented with automated speech recognition (ASR). This paper describes a plug-in for IBM's Sametime instant messaging product that uses commercial ASR products to provide transcription. The user interface and the lessons learned from the wide use of the plug-in are described. © 2009 Springer Berlin Heidelberg.
CITATION STYLE
Forman, I. R., Brunet, T., Luther, P., & Wilson, A. (2009). Using ASR for transcription of teleconferences in im systems. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5616 LNCS, pp. 521–529). https://doi.org/10.1007/978-3-642-02713-0_55
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