Emotional Intelligence and Its Impact Upon Learning and Teaching-A Case Study of a Teacher in Higher Education

Abstract

Human beings are endowed with qualities and capabilities that make them unique in this world. Their intellectual capabilities help in solving problems, decision-making and creativity. Human beings also possess emotions that influence their well-being. According to Mayer and Salovey, Emotional Intelligence is the ability of individuals to perceive, use, understand and manage emotions. The researcher conducted a case study on a teacher of Higher Education in Lucknow, India to understand the impact of Emotional Intelligence on teaching and learning. Her Emotional Intelligence was assessed through Emotional Intelligence Scale of Hyde et al. Interaction was also done with the teacher, her students, colleagues and family. The result showed that she has high Emotional Intelligence. This is reflected in her interaction with students and colleagues. She efficiently manages intrapersonal emotions and interpersonal relationships. She ignites the desire for learning in the students; and also nurtures their Emotional Intelligence so that they are able to identify and manage their own emotions; and consequently, become prepared to face the challenges of the global world.