Abstract
Business/IT alignment means the degree to which the information technology mission, objectives, and plans are supported by the business mission, objectives, and plans. The aim of this research is the maturity assessment of Business/IT alignment by an intelligent system. Here, a Fuzzy Expert System has been designed in which main effective variables on Business and IT alignment have been considered as Inputs and level of maturity as output. Then, system rules have been extracted by the IT experts and the system has been developed with the use of FIS tool of MATLAB software. Finally, the presented steps have been run in an Iranian Bank as empirical study. © 2011 Springer-Verlag.
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Nadali, A., Pourdarab, S., Mazloumi, A., & Nosratabadi, H. E. (2011). Maturity assessment of business/IT alignment using fuzzy expert system. In Communications in Computer and Information Science (Vol. 194 CCIS, pp. 724–738). https://doi.org/10.1007/978-3-642-22603-8_63
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