User experience assessment of a tele-rehabilitation platform: The physiotherapist perspective

Abstract

This paper summarizes the heuristic evaluation carried out to the ePHoRt, a web-based platform that aims at improving the rehabilitation of patients after an arthroplasty. The development of the interfaces is carried out by an agile, collaborative and user-centered methodology. The heuristic evaluation was performed by four experts, considering four ergonomics principles as follows: user guidance, user support, user control and freedom, and user support. The results have allowed us to obtain a series of recommendations that could be applied to improve the functionalities and the user interface of our tele-rehabilitation platform.