Engineering Students' Interaction in Online Classes via Google Meet: A Case Study During the COVID-19 Pandemic

Abstract

Online or distance learning became a commonly used alternative internationally during the COVID-19 pandemic. Video conferencing and e-learning platforms were therefore created to meet this need. The study aims to examine engineering students' interaction via Google Meet, their satisfaction as well as suggestions for improving their interaction when studying on this platform, which was based on Moore's interaction framework of learner-content, learner-learner and learner-teacher interaction. A 5-point Likert scale and a semi-structured interview were used with the participation of 115 engineering students from a private university. The results indicate that the interaction and satisfaction of the participants was perceived at a positive level, but not very high. Of the three types of interaction, engineering students' interaction with their teachers was slightly higher than the other two types. Several reasons were cited: passive learning styles, lack of physical interaction, and need for private communication. To improve student interaction, it is suggested that more physical classroom activities be included in each online lesson. Engineering students should then become more proactive and prepare lessons in advance. It is also recommended that Google Meet developers add private meeting room and messaging features, as suggested by participants. In general, instructors and students should consider these types of interactions from the students' perspective to maintain an effective learning environment during the pandemic.