A Comparison of High-Skill and Low-Skill Internet Users in Northeast Anatolia, Turkey

Abstract

This study examines the attitudes, online engagement, motivation, and range of online activities among people with varying digital skill levels. The study was conducted in the Northeast Anatolia region, which is one of Turkey’s most disadvantaged regions in terms of Internet access, use, and digital skills. A purposive sample (n = 8) of Internet users provided in-depth interviews regarding their perceived benefits of online engagement, including any perceived impediments to their effective use. Findings indicate that Internet use provides some benefits to all users interviewed; however, the advantages seem broader among those who possess a higher level of proficiency. Relatedly, a strong pattern of gender inequality emerged, as women’s use was more strongly limited and controlled.