Software quality has become increasingly important as a crucial factor in keeping organizations competitive. Software process measurement is an essential activity in achieving better quality and guarantees, both in the development process and in the final product. This paper presents the use of multi-criteria in a proposed model for the software measurement process, in order to make it possible to perform organizational planning for measurement, prioritize organizational metrics and define minimal acceptance percentage levels for each metric. This measurement process was based on five well known processes of measurement: CMMI-SW, ISO/IEC 15939, IEEE Std 1061, Six Sigma and PSM. © 2007 Springer.
CITATION STYLE
De Oliveira, J. M. M., De Oliveira, K. B., De Castro, A. K. A., Pinheiro, P. R., & Belchior, A. D. (2007). Application of multi-criteria to perform an organizational measurement process. In Advances and Innovations in Systems, Computing Sciences and Software Engineering (pp. 247–252). https://doi.org/10.1007/978-1-4020-6264-3_44
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