An approach to measure quality of knowledge in the e-decisional community

Abstract

Sharing knowledge is an activity that can improve an organization's ability to make better decisions and adapt faster to unexpected situations. As a consequence, using measures to determine the quality of the knowledge that is shared by individuals and enterprises will improve decision-making processes and the accuracy of their outcomes. This paper presents a new approach for measuring quality of knowledge in the e-Decisional Community, an integrated knowledge sharing platform that aims at the creation of markets where knowledge is provided as a service. © 2011 Springer-Verlag.