Contribuições das redes sociais no processo de inovação aberta: uma revisão de literatura

Abstract

The present study is a mapping of the literature with the purpose of presenting the contributions of social networks in the process of open innovation. In order to do so, this scientific research, of theoretical nature, and of qualitative and exploratory approach, used as a methodological procedure the bibliographic review through a systematic search in the international databases: Scopus, Science Direct and IEEE Xplore. The research led to the conclusion that organizations have sought a more open model of innovation production, including actors and knowledge outside the company, using social networks as a medium. This evolution has fostered the emergence of new methods and tools supported by information and communication technologies (ICTs) adapted to the innovation process.