The Communication System in Project Teams: Problems of Transfer of Knowledge and Information for the Management of IT Projects

Abstract

The papers analysis the problem of organizing project teams to create conditions conducive to the seamless flow of knowledge between project participants and thus strengthen the team's synergy. The main hypothesis is "The network communication system provides the most effective framework for the management of the information technology (IT) projects". A network communication system is a system where communication between all team members is direct and cross-divisional. In such a system, the key role of a leader is to build an effective communication framework in addition to developing mutual trust within the team. Theoretical analysis and research of twenty two IT projects concluded that network organizations have a significant advantage over hierarchical ones in the following areas: progress monitoring, cooperation and knowledge transfer, and problem resolution. [ABSTRACT FROM AUTHOR]