Solvency II – A BPM application

Abstract

Solvency II brings challenging requirements for insurance companies concerning the amount and periodicity of the reported information. Hence, it is difficult for an insurer to comply with such requirements without mapping and organizing the flow of information regarding the process of Solvency II. This paper contributes to literature manifold: we provide an assessment of Information Management needs for a medium-sized Portuguese insurance firm - CA Seguros - regarding Solvency II; in addition, we map and document the whole process of Information Management for quantitative reporting (Pillars 1 and 3) on Solvency II. Hence, we assess the possibility of mapping a firm’s Solvency II process with a business process model using Event-driven Process Chains.