Evaluating business domain-specific e-Collaboration: The impact of integrated e-Collaboration on the coordination of component calculations in product costing

Abstract

Our concept of Business Domain-Specific e-Collaboration is an approach to integrate e-Collaboration into business domains to enable direct collaboration on business objects in enterprise systems. To validate its practicability and usefulness, we conducted a usability test for a particular use case in the business domain of product costing. In this paper, we present the results of the evaluation for the coordination of component calculations based on Business Domain-Specific e-Collaboration. We reveal how our concept improves the product costing process through higher transparency, an increased speed in processing and improvements regarding consistency.