Industry-scale context-aware processes typically manifest a large number of variants during their execution. Being able to predict the performance of a partially executed process instance (in terms of cost, time or customer satisfaction) can be particularly useful. Such predictions can help in permitting interventions to improve matters for instances that appear likely to perform poorly. This paper proposes an approach for leveraging the process context, process state, and process goals to obtain such predictions.
CITATION STYLE
Ponnalagu, K., Ghose, A., & Dam, H. K. (2019). Leveraging Regression Algorithms for Predicting Process Performance Using Goal Alignments. In Lecture Notes in Business Information Processing (Vol. 342, pp. 325–331). Springer Verlag. https://doi.org/10.1007/978-3-030-11641-5_26
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