Using meta-cognitive conflicts to support group problem solving

Abstract

The emphasis on building collaborative/co-operative environments has brought the issue of conflicts to light. The inevitability of conflicts in group interactions, as well as their role as promoters of reflection and articulation has generated a significant amount of research on the subject. In this light, we have built a computational framework for the detection and mediation of meta-cognitive conflicts. In order to make mediation more effective, we have considered group and individual models, the history of the interaction and model of the task. This approach is exemplified by the implementation of MArCo.