Reverse Logistics Performance Indicators for the Construction Sector: A Building Project Case

Abstract

While the performance evaluation of reverse logistics (RL) practices in the construction sector is crucial, it is seemingly limited compared to that in the manufacturing sector. As the project life cycle in the construction sector is typically long, effective coordination among the stakeholders is needed to integrate RL into each phase of the project life cycle. This paper proposes a new model of RL for the construction industry, incorporating the dimensions, elements, and, most importantly, indicators needed for the evaluation of RL performance. The model was initially derived from the extant literature. It was then refined through (1) focus group discussion, by which suggestions pertinent to the proposed model were collated from academics and practitioners, and (2) judgments by academics and practitioners to validate the model. The validated model includes 21 indicators to measure RL performance, spanned throughout the green initiation, green design, green material management, green construction, and green operation and maintenance phases. The paper offers a new method for how RL can be adopted in the construction industry by proposing an innovative model that will benefit stakeholders in the construction industry.