The Relevance of Product Satisfaction, Brand Trust, and Brand Loyalty in Purchasing Behavior Relating to Running Shoes

Abstract

The purpose of this study was to clarify how product satisfaction, brand trust, and brand loyalty are related to each other in regard to the purchasing of running shoes. The authors divided participants into two groups according to the quantity of training (running distance per month). The group which had lesser running distance was classified as the low product involvement group, and the group which had more running distance was classified as the high product involvement group. Then we examined the differences in the levels of product involve-