Abstract
In today's competitive aviation landscape, it is imperative for a hub-airport and its network carrier to create sufficient added value in order to ensure survival. One way of doing this is to improve the collaboration on interdependent business processes. In this research, four of such processes have been studied, by using a model which contains thirtyone factors that determine the level of alignment within the collaboration. Studying the characteristics of the collaboration has proved a useful tool for identifying opportunities for an airport and an airline increasing the value that is to be created. © Springer-Verlag London Limited 2009.
Author supplied keywords
Cite
CITATION STYLE
Van Der Zwan, F., Santema, S., & Curran, R. (2009). Creating value by measuring collaboration alignment of strategic business processes. In Global Perspective for Competitive Enterprise, Economy and Ecology - Proceedings of the 16th ISPE International Conference on Concurrent Engineering (pp. 825–832). Springer-Verlag London Ltd. https://doi.org/10.1007/978-1-84882-762-2_78
Register to see more suggestions
Mendeley helps you to discover research relevant for your work.
