A comparative study of jet airways and indigo airline employee's motivation in context with “Hygiene factor”

Abstract

In this paper, effective human resource management practices and their impact on airline ground staff have been studied. The aviation industry's attrition rates have multiplied in the most recent years in the entry and mid-administration level. It is occurring because of the view of being poor paymasters, delay in pay rates, work uncertainties, and little concern for worker welfare factors; for example, attractive and distinct pay packages with incentives and working conditions appear to be progressively moderate and controlled in regions of aviation. It is needed to know what aspects have changed over time to bridge the employee's expectations. In this paper, different factors of motivation have been analyzed. It has been attempted to discover the innovative techniques of motivation to retain the talent and offer some suggestions to lower the attrition rates of the ground staff of airlines at Lucknow Airport.