Information system development for seamless mobility

Abstract

Today, combining diverse mobility services during a single itinerary across different regions is still bristled with obstacles. Although developments concerning Mobility as a Service (MaaS) concepts, Advanced Travel Information Systems (ATIS) or Mobility Service Platforms (MSP) fostered integration, there are still various limitations. Manifold reasons, ranging from technical problems like heterogeneous system landscapes up to strategic business considerations, cause barriers on different levels. Within this work, we present a high level methodology to develop an integrated travel information system to overcome some of these barriers. We describe the practical applications as well as the method evolution in two German research projects. One project developed an IT platform to realize the interoperability of mobility services, whereas the second project focuses on the generalization of the approach by defining a reference framework. In addition, we discuss the lessons learned from half a decade of mobility and information systems research to suggest implications for future research.