Optimization of production support processes with the use of simulation tools

Abstract

The paper presents a concept for improving production support processes of ordering tools, parts and consumables for machines. In this concept, there were used selected Lean Manufacturing (LM) tools and the simulation models of primary and secondary processes created in iGrafx Process for Six Sigma software. The performance of the analysis of the secondary processes aimed at the identification of waste was possible, inter alia, thanks to the use of the following methods: Value Stream Mapping (VSM), Failure Mode and Effects Analysis (FMEA). Based on the results of the simulation studies, there was proposed an implementation of the scheduling method along the stream of values. The combination of LM methods with simulation tools allowed refining the method in such a way, so that it gives results satisfactory to the company.