Importance of Employee Motivation in Workplace

Abstract

Introduction: Why do organization engage with an employee at work? Why do organization want the employees to work towards a common goal? The answer to these questions lies in motivation. Motivation is the key feature that drive employees to work hard and to devote more time. It is also known as the same force that encourages organizations to engage with their employees to attain a common organizational and employee goal. Employee engagement is a new construct to businesses, management, and human resources to adopt in an organizational setting. This report was based on the current organization that employed with - WSM– focused on the results of the previous Engagement Survey. The objective of the survey was to identify the employees’ workplace engagement through motivational theory and a necessary to promote their drive towards job satisfaction. Purpose: This study explored the relationship between job dissatisfaction and employee engagement in organizational settings. The study had been divided into two parts: The first part was to analyze the job satisfaction/dissatisfaction between two departments which had turnover issues in the previous year (the following departments has been identified based on the turnover issue from the previous year): Report 1: WSM Finance, Report 2: WSM Vessel Accounting The second part was to compare with another department which is Report 3: WSM Global Procurement Services - known for their high motivational level and the turnover rate was extremely low. The intention was to analyze what factors they have used to identify organizational issues within their department. The analysis was to identify the cause of job dissatisfaction and lack of motivation by assessing the work stressors through the WSM Engagement Survey results. Conclusion: The study had found concerns in the area of Working Conditions which was derived from the lack of motivation. Both intrinsic and extrinsic motivation has a strong positive impact on employee engagement. Based on the results, excellent Leadership was required to maintain the motivation level and stronger employee engagement.