IT balanced scorecard (IT BSC) based strategic framework for assessing the impacts of Business Strategic-IT alignment

Abstract

Alignment of IT strategy with business strategy to optimize the achievement of organizational goals. In general, there is a paradox between the application of information technology to the productivity directly. This paper aims to determine the suitability of the IT strategy with business strategy on company X by measuring IT Balanced Scorecard. The strategy implemented over a period of five (5) years. The study was conducted in the year to three (3). The results showed a low maturity level of application of IT for IT investment has not been implemented in accordance with the IT strategy. Anticipated funding has gradually become the cause of IT investments cannot be done thoroughly. The study presents recommendations for improvements every perspective ITBSC to achieve the expected level of maturity in the fifth year.